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Showing posts with label twitter. Show all posts
Showing posts with label twitter. Show all posts

25 Ways to Jump-Start Your Business

1. To Focus on Truly Urgent Matters, First, Clear Your Schedule
Harvard Business School professor John Kotter, author of A Sense of Urgency and Leading Change, talks about the importance of bringing a sense of urgency to your organization. The trick is, there are two types of urgency: a good type which is characterized by scrutiny and focus, and a bad type driven by panic and breathless activity. How can you tell which is which? One dead giveaway, according to Kotter, is your schedule. If you are overbooked with meetings, you are probably engaged in the wrong kind of urgency. Clear your calendar, so that you can better focus on the truly urgent matters in your business. 

2. Engage Your Employees
Kevin Plank, founder of the athletic apparel company Under Armour, says that the key to motivating employees is to communicate with them face to face. When his company was smaller, he would gather the team together once a week to go over key strategic and operational decisions. Invariably, they brought up issues and offered suggestions he had not considered. Not that Under Armour is quite large, an all-hands meeting is not feasible. Instead, Plank invites a half-dozen "potential stars" to MVP lunches held several times a month.

3. Tweak the Language on Your Website
Do you find that people come to your site and then leave without buying anything? There are ways to reduce shopping-cart abandonment and keep prospective customers on your site longer. Stamps.com founder that using the phrase "sign up" was actually a negative; customers saw it as a high-pressure sales tactic. Once the site replaced that phrase with "Get Postage," sales increased. 

4. Measure Demand for New Products on the Cheap
Lean product development can help a company develop new products with a minumum of waste and expense. One trick: TPGTEX Label Solutions, a Houston based software company, creates mocked-up webpages that list the features of a potential new product along with its price. The response to those webpages enables the company to test a product's marketability. 

5. Improve the Accuracy of Your Sales Forecasts
During difficult times it may seem hard to set realistic sales projections. Jeffrey Hollander of Seventh Generation discusses looking at your products item by item and finding out what is going on with your customers' business so you can best meet their needs, In particular, identify the cash-flow issues faced by your distribution partners. That will not only give you a clearer sense of the health of your business—it may also present you with a new business opportunity. 
6. Shed Your Problem Customers
Are all customers worth keeping? The answer is an emphatic no. So how do you identify which customers you should drop and which you should hold onto? Try conducting an analysis that shows each account's contribution to overall profits and cash flow. Consider creating a fee structure that rewards lucrative customers with discounts, and penalizes slow-paying or unprofitable customers with additional "service" fees. 

7. Turn Freebies into a Search Engine Optimization Play
Search engine optimization can raise your website's profile, delivering more traffic, more customers, and bigger revenues. The most effective way to optimize your site is to encourage other sites to link to yours. One easy way to do that? Offer a free e-book for download on a subject of broad appeal or a product sample

 8 . Encourage Your Staff to Chip in Their Ideas
More companies are using software to collect staff ideas and finding that there can be gold hiding in the office. Mike Hall of Borrego Systems, a solar-panel business, used SurveyMonkey to allow all his employees to vote on the best idea that was put in the virtual suggestion box. The winner received a $500 prize. While only a handful of employees submitted ideas, the majority of Borrego's staff participated in voting, reinforcing the message that every employee has a stake in the outcome. 

9. Look for Partners in Struggling Industries
Paul King, CEO of Hercules Networks, which operates ATM-like machines through which consumers can charge mobile phones and other gadgets, has been cultivating relationships with real-estate developers who run malls and amusement parks. Most of them are struggling these days, and are looking for new sources of revenue. As such, they are more than willing to work with King. 

10. Share Information More Widely
At Stranger's Hill Organics in Bloomington, Indiana, farmers now post updates using a laptop to see which tasks have been assigned from inside the farmhouse. The result is that tasks are completed more quickly than ever, and news of trouble spreads rapidly.

11. Play Sales Games With Your Employees
To boost employee motivation, the franchise College Hunks Hauling Junk uses sales contests. President Nick Friedman and CEO Omar Soliman kicked off a rivalry between their country wide branches to see who could haul the most junk. What was the incentive? How about a vacation to the Bahamas. 
12. Write a New Marketing Plan
Careful planning is integral to marketing success. To help set objectives, develop what Deb Roberts, CEO of Synapse Marketing calls the 5 Cs—the consumer, channel, company, competition, and climate. "Your understanding of the 5 C's should run deeply enough that when you finish, you should understand your point of difference in the market and where your opportunities lie."

13. Turn Tweets into Cash
Rose Associates, an 80-year-old real estate agency in New York City, searches key terms such as "moving to New York" on search.twitter.com. Whenever another Twitter user types one of these top phrases, a member of Rose's marketing staff sends them a message offering real-estate listings or related service. The result? A hundred qualified leads a month. 

14. Look to Learn More From Lost Sales
By building win-loss analysis into your sales tracking process, you can learn important lessons about your sales force, your value proposition, and your key competitors. Consider putting together a questionnaire for clients and would-be clients to discover in which categories your company excells and in which it falls short. But don't ask reps themselves to reach out for feedback; customers may feel that the request for information is yet another attempt to re-open the sales cycle. Instead, have your marketing director call customers and ask a few simple questions concerning why your business lost out on a sale. 

15. Prepare Better for Your Presentations
Your presentations skills are just as important as the information you are presenting. David Parnell, the founder of an attorney-placement firm who recently finished a book on the psychology of effective communication, asks his clients to write down questions that are sure to come up. This simple exercise primes your brain to handle interruptions with poise.

16. Cut Costs with Green IT
Cloud computing, power management, and other green technologies can help you save money. For example, Baltimore IT consulting firm Analysys saves more than $13,000 a year by using software which helps their IT department turn their servers into several virtual machines. 

17. Streamline Your Decision-Making Process
Do you ever find yourself inviting an employee to sit on a meeting just so he or she won't feel left out? If that's the case, then you may have a culture of over-communication. Entrepreneur Joel Spolsky says that the way to ensure the efficient flow of communication and speed up decision making is to appoint a manager to each project whose sole responsibility is to make sure that over-communication does not occur.

18. Find Some Amazing Interns
Interns are a cheap way of filling in gaps on your staff and bringing energy and new ideas to the table. Of course, a bad hire, even at the lowest level of an organization, can cause stress. So how do you find an exceptional intern? The clothing line O'Neill found a novel way to identify talented teens for its internship program: The company set up a contest in which candidates designed clothes in order to compete for a job. 

19. Use Crowdsourcing to Control Inventory
ModCloth's Be the Buyer program lets customers go online and tell the company exactly what products they want—before they've been manufactured. Now the company can confidently gamble on what were once risky items by securing the most valuable of opinions before taking the plunge -- those of its customers. 

20. Mine Your Data
What can start as a useful database of customer information can become a slow or unresponsive monster when it grows to more than a terabyte -- or about 1,000 gigabytes -- of data. Hadoop, an open-source project, takes massive amounts of data, breaks it into smaller chunks, and distributes the pieces across a cluster of computers. It can track customer logs providing stores the ability to look for shoppers who bought diapers six years ago and target them with back-to-school promotions.

21. Advertise on Facebook
After initially eschewing social networks, more marketers are looking to promote products and services on Facebook. How can you make sure your ad stands out among the site's status updates, party photos, and comments? Choose your target, test your ad's among different demographics, perform your own tracking with analytics programs like Google Analytics and HitsLink, and come up with catchy slogans. Our favorite: "Springtime is here. Time to get waxed."

22. Create Some Cool Viral Videos
By creating clever Web videos, companies like Smule and Kiva Systems have been able to explain their technology to customers. "What people seem to like about the videos is that they are clearly made by the same people who make the app," says Smule Co-founder Ge Wang. "Our wackiness and quirkiness show through." 

23. Send Customer Coupons on Their Mobile Phones
Applications like Yowza and Foursquare let you send coupons to customers' cell phones. Tasti D-Lite, the frozen-yogurt franchise, rewards frequent customers who check in on Foursquare, for example. Did we mention that these coupon programs are (for now) free to use?

24. Say Thank You More Often
Saying thank you for a job well done can pay huge dividends. A recent survey by the International Association of Administrative Professionals and OfficeTeam found that, while managers ranked promotions and cash bonuses as the two most effective ways of recognizing employee accomplishments, workers said they actually preferred an in-person thank-you or having a job well done reported to senior management. 

25. Don't Forget to Take Care of Yourself
It's often hard to achieve work-life balance when you're running an entrepreneurial company. But don't. "It's important to re-charge your batteries," says cosmetics entrepreneur Bobbi Brown. Her routine includes exercising in the morning, stealing a walk when she can, stretching between meetings, yoga--and enjoying the occasional martini. 

21 Awesome Social Media Facts, Figures and Statistics for 2013

Social media networks were a novelty 5 years ago and today they are no longer debated around the dinner party table.21 Awesome Social Media Facts Figures and Statistics for 2013. Facebook is now part of most people’s web lives, Twitter is where a lot of people are reading the breaking news and if you want to be entertained then just dial into YouTube. Despite it’s minimal mindshare, media profile and awareness Google+ has woven its way into our consciousness and is now the second largest social network. As if these social networks aren’t enough to distract us then we also have Pinterest and Instagram to add to the online temptations. The social web is the modern version of Alice in Wonderland, where we are following not one but many rabbits down innumerable rabbit holes.

What are two key factors driving the social web in 2013?

According to a Global Web Index study it is:
  • Mobile – with the number of people accessing the internet via a mobile phone increasing by 60.3% to 818.4 million in the last 2 years.
  • Older users adoption – On Twitter the 55-64 year age bracket is the fastest growing demographic at 79% since 2012. The fastest growing demographic on Facebook’s and Google+’s networks are the 45 to 54 year age bracket at 46% and 56% respectively.
These 2 key factors are keeping the social web bubbling along. So maybe the reason your grandparents aren’t turning up to that dinner party is that they have now discovered Facebook and Twitter!
So let’s look at some of the fact, figures and statistics for the major social networks.

Facebook

Facebook continues to grow and work out how to make money from its ads and mobile users.
Here are the latest facts and figures from its earnings call for the first quarter of 2013
  • Daily active users have reached 665 million
  • Monthly active users have passed 1.1 billion for the first time
  • 751 million mobile users access Facebook every month
  • Mobile only active users total 189 million
  • Mobile now generates 30% of its ad revenue up from 23% at the end of 2012

Twitter

Twitter is the fastest growing social network in the world by active users according to a Global Web Index Study.
So how does that translate to hard numbers?
  • 44% growth from June 2012 to March 2013
  • 288 million monthly active users
  • That means that 21% of the world’s internet population are using Twitter every month
  • Over 500 million registered accounts
  • Twitter’s fastest growing age demographic is 55 to 64 year olds, registering an increase in active users of 79%

YouTube

When you wanted to watch a video it used to be VCR, then it became a DVD player, then we moved onto cable networks and now it is YouTube.
These numbers from YouTube’s own blog put some perspective on it penetration into our culture and time.
  • 1 billion unique monthly visitors
  • 6 billion hours of videos are watched every month
  • This means that 50% more hours of video are watched in March 2013 compared to last August when it was 4 billion hours a month and last May when it was 3 billion.
  • YouTube reaches more U.S. adults ages 18-34 than any cable network

Google+

Google+ is making an impact on the social media universe and is now the second largest social network.
What are some of the numbers on Google’s social network built to protect it from Facebook’s growth and data capture to ensure it remains relevant?
It is Google’s social layer that enhances it’s other online assets.
  • 359 million monthly active users according to a Global Web Index study
  • Its active users base grew by 33% from June 2012 through to March 2013

LinkedIn

The largest professional business network on the planet continues to grow but not at the pace of Twitter or Google+
Here are some numbers from Visual.ly.
  • Over 200 million users
  • 2 new users join it every second
  • 64% of users are outside the USA
http://smallbusiness.yahoo.com/advisor/21-awesome-social-media-facts-figures-statistics-2013-231748416.html

25 Business People to Follow On Twitter



Make the most of the time you spend on Twitter by following plenty of smart and influential people. Sure, it’s nice to know what the stars are up to, but you’ll get a lot more benefit for your career from keeping abreast of what’s going on with business leaders. Following are 25 suggestions of people to follow and why it’s worth your time to become one of their followers.
  1. Guy Kawasaki – @guykawasaki – shows up on just about every list of people to follow on Twitter. He’s an Entrepreneur Magazine columnist, managing director of Garage Technology Ventures, and author of plenty of great tweets that are relevant to today’s entrepreneurs and business people.
  2. Adam Toren – @thebizguy – is a co-founder of YoungEntrepreneur.com, which is a business networking site. His tweets offer insight to success in the marketplace, and he passes on many interesting articles.
  3. Tony Robbins – @tonyrobbins – Modeling the most successful people in the world.
  4. Michael Arrington – @techcrunch – is the guy behind TechCrunch, the leader in technology news. Although it’s not always him tweeting, TechCrunch provides real-time business and tech information.
  5. Christine Perkett – @missusp – is the founder and head of Perkett PR. He was PR executive of the year in 2008 and is a great role model for how Twitter can be beneficial.
  6. Eugene Lee – @eugenelee – is the CEO of Social Text, which was behind the first enterprise wiki and Enterprise 2.0 His tweets are full of business and tech talk that isn’t just self-promotional.
  7. Rick Myers – @rickm – is behind Talent Zoo, the job search site. His tweets stick to economic trends, international business and business in general.
  8. Richard Branson – @richardbranson – the man behind the Virgin brands, and 212th richest man in the world on Fortune’s 2010 list, offers fascinating fodder, and he tweets frequently with fellow entrepreneurs in mind.
  9. Tony Hsieh – @zappos – is the millionaire entrepreneur CEO that’s responsible for Zappos.com. His tweets provide a great primer in how to strengthen a team.
  10. Michael Michalowicz – @tpentrepreneur – is best known as the Toilet Paper Entrepreneur and has a book and blog so titled. His tweets are written with the goal of helping fellow entrepreneurs become successful.
  11. Steve Case – @stevecase – cofounded AOL, started Revolution, and remains on the cutting-edge of business success.
  12. Diane Hessen – @communispaceceo – is CEO of Communispace, an organization that manages more than 300 online communities.  Her tweets primarily stick to business and she keeps her followers well informed.
  13. Andrew Ross Sorkin – @andrewrsorkin – is at the heart of The New York Times’ business coverage who offers plenty with his tweets.
  14. Justin Fox – @foxjust – is the editorial director for Harvard Business Review group as well as a MoneyWatch blogger, and author of Myth of the Rational Market. His sharp business writing and witty style make his tweets worth your time.
  15. Roben Farzad – @robenfarzad – provides pointed observations about the markets as well as the tech sector.
  16. Dan Schawbel – @danschawbel – is the author of Me 2.0 and is a leading personal branding expert,  particularly for the Gen-Y crowd.
  17. Becky McCray – @beckymccray – has a background that’s a classic American “pull-yourself-up-by-your-bootstraps” story. Her tweets provide tips and insights from her years in business.
  18. David Garland – @therisetothetop – hosts a television show and strives to empower and energize entrepreneurs while entertaining them at the same time.
  19. Jared O’Toole – @jaredotoole – co-founded Factor 77 and strives to inspire people to “stop doing sh*t they hate.”
  20. Scott Stratten – @unmarketing – aims his business and tweets toward helping people to engage more and market less.
  21. Anita Campbell – @smallbiztrends – is the editor of the popular website, Small Business Trends. Her tweets provide advice and helpful links for business owners.
  22. Mark Bailey – @ventureoutlook – has more than 20 years of business experience and sits on several top-name-company boards. His tweets provide an insider commentary and perspective on the business world.
  23. Alexandra Levit – @alevit – is a Wall Street Journal columnist and best-selling author of business books whose tweets include valuable advice and articles.
  24. Bernadeen McLeod – @bernadeen – is a business coach who’s twittering includes small business tips, articles and resources.
  25. Nancy Clark – @nancyfclark – advocates for women and business and tweets about business and career resources as well as facts about women in the workplace.
http://www.mba-online-program.com/25-business-people-to-follow-on-twitter

How to Get More Twitter Followers—and Keep Them


Twitter BirdLook email marketing is still king, but if you’re sold on using Twitter for your business, you might as well do it the right way.
So, what’s the secret? How can you get more twitter followers?
The answer is simple. Write tweets that people want to read, and avoid writing tweets that people hate to read.
What’s the difference?
Instead of overloading you with social media platitudes, I’m going to tell you exactly what you should write, and I’ve got data to back it up.

Who Gives A Tweet? The Value Of Content on Twitter

Three researchers—Paul Andre from Carnegie Mellon, Michael Bernstein from MIT, and Kurt Luther from Georgia Institute of Technology—ran a research experiment and figured out exactly what people like to read on Twitter. They also discovered what Twitter users call “boring,” and “useless.”
The experiment went like this:
The researchers created a website called “Who Gives A Tweet?” where people could figure out what people thought about their tweets in exchange for rating other peoples tweets.
To ensure people shared their true feelings, they made all of the feedback anonymous. In addition to short answer replies, people were also encouraged to click one of three options “Worth reading,” “Ok,” and “Not worth reading.”
And here’s what happened:
After 43,778 tweet ratings from 1,433 users, the researchers had a viable dataset and they were able to figure out what Twitter users liked to read and what they hated to read.
So, let’s talk about that now.

What Twitter Users Hate To Read

If you want to get more Twitter followers, the first order of business is to ensure you don’t annoy your current Twitter followers.
I know that sounds counter-intuitive to some of the advice I’ve given in the past—remember when I told you I happily unsubscribe people from my mailing list?—but Twitter is different.
To build a loyal Twitter following, you need your Twitter followers to click your links, share your tweets, and recommend that people follow you.
Moving on, what do Twitter users consider “not worth reading?” According to the research, the following:
  1. Cryptic tweets
  2. Repeating old news
  3. Using too many # and @ signs
  4. Just links without commentary
  5. Boring tweets
Of that list, “Boring” tweets are the most prevalent, accounting for 82% of all tweets rated with “Not Worth Reading.”
Since boring is the most prevalent, let’s dig into that a bit further. When people rated tweets as boring, they said things “so, what?,” “it’s fine, but a bit obvious,” and “Yes, I saw that first thing this morning.”
What’s the key takeaway?
When you write tweets that share common content, make sure you add some color around that content.

What Twitter Users Find Valuable

Now that you know what kind of tweets to avoid, the question is what types of tweets make your followers happy?
According to the research, the tweets labeled “worth reading” fell into four different groups: Informative (the largest group with 44%), Funny (24%), Useful (20%), and Exciting (12%).
I know that sounds vague, so here are some short answer responses that people left:
  1. “interesting perspective on something I know nothing about”
  2. “makes you want to know more.”
  3. “it’s witty and snarky, worth the read.”
  4. “few words to say much, very clear.”
  5. “personal, honest, and transparent.”
To elaborate further, it seems that people like tweets that are concise, witty, interesting, and personal.
How can you encourage people to feel that way about your tweets?
Here are some tactics:

1. Be Funny and Witty

This makes sense. People like people who can make them laugh. Go figure :-) .
For this, let’s look no further than Chris Pearson, the king of witty and snarky tweets.
“Me + hair gel + no shower = Don King” – Original Tweet
However, if you’re struggling to be funny, there are proven joke templates that you can follow to work on your humor.
To walk you through that, I’ll share my favorite which is called “the rule of three.”
Here’s how it works:
You’ll need a list of three items, 2 normal items, and one ridiculous item. Much like what Chris Pearson did in his tweet—Me (normal), Hair Gel (normal), and No Shower (ridiculous).
As another example, let’s look at the famous Chris Rock joke from one of his standup comedy shows “Women like food, water, and compliments.”
This is a perfect template for Twitter because it’s short, and can fit in 140 characters or less.

2. Create Curiosity

I’ve written about this before, but to rehash, the easiest way to create curiosity is by opening an information gap.
What’s an information gap?
As George Loewenstein puts it, an information gap is the crevice between what people know and what people want to know.
How can you do that on Twitter? Let me show you one of my tweets as an example:
“You’ve got to see this graph showing a possible link between SAT scores and income – http://bit.ly/zlIN6Y” – Original Tweet
See what I did there?
I didn’t tell people about the link, I told people about a graph, and if they wanted to see the link, they’d have to look at the graph.
What happens then? If people read that, chances are the gap between what they know and wanted to know was successfully created.

3. Be Interesting

To be interesting, you’ve got to introduce your followers to people, places, or ideas they may not have heard about.
In other words, you’ve got to break out of the “echo chamber.”
For example, over on my Twitter account, I often share links to articles about neuroscience, psychology, and other things related to human behavior.
Yes, my target audience are business owners and entrepreneurs, but I’m one of the few people who connect human behavior with online marketing. So, when I introduce an academic researcher they haven’t heard of before, they can’t help but be interested.

The Bottom Line

If you want to get more Twitter followers, you’ve got to write tweets that people want to read.
And while I showed you some types of tweets that are perfect for attracting readers, this list is not comprehensive, and I’m sure there are other tweet examples that work.

http://diythemes.com/thesis/get-more-twitter-followers/ 

20 illuminating facts about Twitter: 2012 edition

1. There are 100 million active Twitter users.

2. 50 percent of these 100 million users log in every day.

3. 40 percent of Twitter users don’t actually tweet; instead, they read news, click links, and follow accounts.

4. 15 percent of adult on the Internet used Twitter in February 2012.

5. Twitter has 500 million registered profiles; 100 million are from the U.S.

6. The top three countries that use Twitter are the United States, Brazil, and Japan.

7. Twitter gets 300,000 new visitors every day.

8. 11 Twitter accounts are created every second.

9. One million accounts are added to Twitter every day

10. On a busy day, Twitter sees about 175 million tweets.

11. 750 tweets are shared on Twitter per second.

12. If Twitter were a country, it would be the 12th largest in the world.

13. 30 percent of Twitter users have an income greater than $100,000.

14. There are more searches on Twitter each month than Yahoo and Bing—combined (24 billion vs. 4.1 billion and 9.4 billion, respectively).

15. The original Twitter was launched on CEO Evan William’s birthday.

16. The busiest Twitter moment in history was the “Castle in the Sky” TV screening with more than 25,088 tweets per second.

17. Lady Gaga is the most popular Twitter user with 19,341,413 followers.

18. 92 percent of Twitter users say they would retweet “interesting” content.

19. 64 percent of users access Twitter through Twitter.com; 16 percent access it through a mobile app, and 10 percent through a Twitter client such as Hootsuite or TweetDeck.

20. 69 percent of Twitter users decide whom to follow via suggestions by friends; 47 percent by searching online; 44 percent by Twitter’s suggested followers; and 31 percent by promotion.

Sources:
Is Twitter a dying social network? #MKTGdebate
52 cool facts about social media 2012
Just how big is Twitter in 2012? [Infographic]


http://www.prdaily.com/Main/Articles/20_illuminating_facts_about_Twitter_2012_edition_12138.aspx#

How to protect yourself against online identity theft (not using 'password' as your password is a start)

We are revealing more information about our personal lives than ever before.
Through social networking sites like Facebook and Twitter, many of us openly share private information about our everyday lives. So it is no surprise that cases of identity theft are rapidly increasing, with more and more people being caught out every year.

On the rise: Cases of identity theft are rapidly increasing, with more and more people being caught out every year
On the rise: Cases of identity theft are rapidly increasing, with more and more people being caught out every year

But now, as reported by Mashable, these handy tips have emerged detailing how you can protect against identity theft online. The graphic above, created by NextAdvisor, shows some of the tips which people can take to protect themselves.
 

The main pieces of advice are that we should create strong passwords, protect smartphones and be careful about what information we share online. Showing how naive many of us are to identity theft, incredibly, 'password' is still one of the most popular passwords on the internet.
wWorrying: We can access bank accounts and social networking sites from smartphones - yet 62 per cent of those who use smartphones do not use a password
Worrying: We can access bank accounts and social networking sites from smartphones - yet 62 per cent of those who use smartphones do not use a password

On the rise: Cases of identity theft are rapidly increasing, with more and more people being caught out every year
Way forward: This graphic highlights how people can protect their identity 

Many of us now use smartphones - from which we can access bank accounts and social networking sites - yet incredibly, 62 per cent of smartphone owners do not use a password which gains access to the device. This means people with smartphones have a third higher rate than the general public of being the victim of identity theft.The figures also reveal that 68 per cent of people with a public profile on social networking sites share their birthday information while 18 per cent share their phone number. One of the main pieces of advice given by NextAdvisor is that people should sign up to an identity theft protection service and to regularly monitor your credit.


How to use social media to win new business

With 800 million users on Facebook, 200 million on Twitter and other networks also booming, the potential to find new customers via social media has never been greater. Whether you're already up and running or a novice, the experts say the crucial thing is to prepare carefully and do it right

Don't know your Twitter from your Tumblr, or your Facebook from your Flickr? Then a huge well of potential new customers for your business is lying untapped right now. A recent survey by Research In Motion, the makers of BlackBerry, found that 69 per cent of small firms using social networks felt it helped them to compete more effectively with larger competitors. The research found that 53 per cent of business leaders who utilise social networking were pursuing a growth strategy while among those who don't use it, 70 per cent were focused purely on cash management. It's understandable that many companies are yet to take full advantage of social media – so say the experts at research consultancy TNS, who recently completed a survey of more than 72,000 consumers in 60 countries and concluded that brands  are losing time and money online with ineffective social media strategies. "Social media is still a relatively new phenomenon in terms of its mass-market adoption," says chief development officer Matthew Froggatt. "So companies not having their stuff together in this area is excusable. "There will be people who will pile in with both feet and waste lots of money, and those who stand on the sidelines and miss out on an opportunity. It is only through deploying precisely tailored marketing strategies that they will be able to realise this potential."
Here, then, are 10 Dos and Don'ts for businesses to consider when seeking new customers via social networks…

DO…
Channel your efforts
"Choosing the wrong channel, or simply adding to the cacophony of online noise, risks alienating potential customers and impacting business growth," says Froggatt. So, first, it's crucial to think about which of the main networks you choose to use and how you approach them. According to Mashable.com, the online social media hub, Twitter should be seen as conversational and quickfire – the place to give bites of the latest company news, personal insights from you, the business leader, and responses to customer queries. Facebook is about sharing and involvement – so use it to post links to presentations, photos of new products, invitations to events and
to ask customers questions useful for research. LinkedIn is the place to showcase the complete professional credentials of you and your business to a potential customer and should always be up to date. Google+, meanwhile, segments people into groups by their interests and targets them with relevant information.

BUT DON'T…
Open too many accounts
A new report from Altimeter Group found that the average enterprise-class company has 178 corporate-owned social media accounts – many of which lie dormant. "It's just a poor customer experience, because it's been abandoned," says Jeremiah Owyang, author of the report.
DO… 

Lead from the front
An interesting, regularly updated social media presence from the leader of a business can really impress potential customers. Many chief executives are deterred by the perceived time commitment, but Twitter, Facebook and Google+ user Sir Richard Branson says it's not such a chore. "It's not that hard to do," he says. "It's fun to share what I'm doing and who I'm with – be it at a Carbon War Room meeting with climate wealth entrepreneurs, the Grand Prix with Rihanna, checking out Virgin Galactic space vehicles with future astronauts or raising money for the London Marathon."

BUT DON'T…
Let it become a distraction
Neil Patel, founder of customer analytics company KISSmetrics, says a chief executive's social media account is less sustainable if attended to on an ad-hoc basis. "The funny thing is most people get in trouble with social media because they don't schedule times of engagement," he says. "Because of this they end up on it all day, being distracted from important work and then feeling frustrated and throwing in the towel. You are the master of social media. Set aside an hour each day to check on all your social media sites."

DO…
Be sure to respond
Once you open up a channel of social media interaction, consistently responding to any correspondence received is essential, and can impress existing and potential customers. A survey by Mr Youth, a New York-based marketing agency specialising in social media, found that brands using social networking are responding to only 61 per cent of inquiries made on their Twitter accounts, and 55 per cent of inquiries on Facebook – and yet conversions to purchase have reached as high as 80 per cent when potential customers received a response.

BUT DON'T…
Only answer when you have to
"On the one hand there's the chance to respond quickly when an answer is demanded, to demonstrate you're listening and you care," says Froggatt. "But then there's also the opportunity, when there's less expectation of a rapid response, to surprise and delight with a message which demonstrates that the brand is out there, alive and being sociable."

DO…
Keep it real
While demonstrating to people that you're there and you care can enhance their perception of your brand, businesses should resist the temptation to over-exploit this direct line to customers. Remaining true to the spirit of personal social media interactions is key, says Patel: "Chasing followers makes you look desperate. You should provide great content and discussions on your social networks that makes people want to join." Froggatt agrees: "Social media space is not brand space – it's owned by consumers. People's Facebook page is their space and their world. Brands were not invited to this party, so they need to think carefully about how they pitch up."

BUT DON'T…
Fall into the spam trap
"In 2009, when Twitter was all the rage, it was easy to follow someone and get them to follow you back," says Patel. "That doesn't work so well now because so many businesses abused those followers with spam." Research by InsideFacebook.com, the tracking site, notes that auto-posting messages to Facebook decreases likes and comments by 70 per cent.

DO…
Use existing followers as advocates
Users can be cynical about cold contact from brands via social networks, but that caution appears to ease if this type of contact is passed on via a friend. Research by KISSmetrics claims that 38 per cent of Facebook users would be more likely to become a fan of a brand on the network if they saw that a family member or friend had done so. Encouraging your existing followers to recommend you by giving you a 'like' or sharing a link is a useful tactic of reaching more potential new customers.

BUT DON'T…
Expect them to do this for nothing
"We asked people why they engage with brands online," says Zoe Lawrence, head of influencer marketing at TNS. "And the answer in the UK was 'we want something from it – we will advocate for a discount'. People are conscious of their potential to influence what a brand is doing." Offering incentives like entry into a prize draw or making people eligible for a discount by giving you a 'like', or sharing a particular product link, is a way to gain followers.

DO…
Use it to test new products
With a growing base of followers in place, brands should generate interest in new products ahead of launch by making social media an integral part of a broader development and marketing process, says Justin Cooke, founder of digital agency Fortune Cookie: "These things can be blended to good effect, as Philips did with their Wake Up The Town experiment to test its natural daylight lamp in Svalbard, Norway – a powerful campaign [which included the use of Facebook, YouTube, Twitter and blogs] seen and engaged with by more than 2.5 million people." 

BUT DON'T…
Overlook opinions you didn't seek
Making time to read what your followers are talking about among themselves can also pay off. "If there's a discussion going on about your biscuit brand and someone says 'I wish they made an orange flavour', and everyone else is agreeing, that's a little piece of insight you would have never otherwise received that's coming naturally from the consumers," says Lawrence. "If that's the case, I'd suggest trialling an orange one."

DO…
Allocate enough staff to social media
"Once you're in properly, you can't have a good social media quarter and then run away," says Froggatt. Cooke agrees, and believes staffing properly is crucial. "A key consideration is the resources you invest to listen, moderate and respond in social spaces," he says. "Dedicated internal editorial resource is a key investment priority to maximise the value of operating social media and provides feedback to the business about how your customers want to interact."

BUT DON'T…
Fail to provide guidelines
"It's imperative you provide clear guidance on what they can and can't say about their employer and their work publically in social spaces," says Cooke. "As we have seen in the media recently, Twitter comments need to be treated as if you are speaking to a journalist holding a microphone."

DO…
Include apps, widgets and tools
London's City Airport has launched a Twitter tool allowing followers to check real-time details on flights by tweeting their flight number to @lcyflightinfo. The result has been a Twitter and Facebook following three times more likely to engage with and recommend the airport via social networking than any other European airport. "Social media has transformed the way the airport communicates and interacts with customers over the past two years," says chief commercial officer Matthew Hall.
Simple Google searches can locate an endless array of free, quickly downloadable interactive elements to add to your sites – from voting polls to shopping baskets.

BUT DON'T…
Lose consistency
The more sophisticated your cross-social media platform activities become, the more important it is to keep a consistent brand message emerging from all of them. "You need to think holistically about how you package and integrate material across brand website, blog, LinkedIn page, Facebook page, YouTube channel, Twitter feed, Flickr account and so on," says Cooke.

DO…
Get the measure of everything
"Your social media engagement needs to be underpinned by clear objectives and measurable KPIs just as you would have in any other aspect of your business," continues Cooke. "Integrating social media analytics is critical to understanding the role of social media in your customer engagement. Over time you'll be able to show the impact of social media on customer activity." With user friendly social media dashboards such as HootSuite able to track the activity of all your social media sites at once, this kind of information is easily accessible and, most importantly, not hugely time-consuming.

BUT DON'T…
Stop there
Keep an eye out for emerging players in the social media sphere who could prove a useful path to new customers. For example, Tumblr, the well-established blogging site, surprised even itself with a sudden six-fold growth last year – "all of a sudden, we started to get a lot of international traffic," says chief executive David Karp of the uplift that saw three billion extra hits in 2011.

DO…
Be patient
An effective social media strategy requires time and, if available, extra resources – but business leaders should resist their natural instinct to see rapid returns and look at the longer-term picture, says Patel. "When you start using social media to drive business to your company, set aside the desire to see immediate results. Build relationships."

BUT DON'T…
Take negativity to heart
When you open up to opinions from your customer base, it's inevitable that there will be negative comments – research by TOA Technologies claims that 80 per cent of customer service tweets are negative. But people's tendency to use social media for gripes isn't deterring Branson. "Social media allows me to hear what people are saying on a daily level about each business and the brand, too – the good, the bad and everything in between," he says.

30 Women Entrepreneurs To Follow On Twitter

Here is a list of 30 Business-savy women on Twitter...

@Bernadeen: Bernadeen McLeod is a business coach who tweets small business tips, articles and resources. 3,116 followers.
@BrandYou: Cindy Ratzlaff is a marketing strategist who tweets about how to create buzz for your brand. 9,419 followers.
@ClareLancaster: Clare is an Internet marketer who shares online strategies and resources for women in business. 2,127 followers.
@Entreprediva: Mirie Fraser is a life design coach who tweets inspirational quotes and insights for entrepreneurs. 11,910 followers.
@JackieBiz: Jackie Burgoa is a business owner and blogger who tweets about business resources, inspiration and opinions. 7,336 followers.
@JillFoster: Jill tweets about the power of communities, social media and other business resources. 3,382 followers.
@KairaRouda: Kaira is an award winning author who tweets about how to build a unique and genuine brand. 4,510 followers.
@leawoodward: Lea runs her business from places the world and tweets about how you can make your business location independent too. 5,560 followers.
@LeilaSamoodi: Leila is an accountant who will help you better understand the financial side of your business. 9,416 followers.
@LenaWest: Lena is a social media strategist and writer who tweets about the impact of social media and other business tips. 761 followers.
@LindaCSmith: Linda has an excellent feed for entrepreneurs because she constantly tweets quality resources, tutorials, tips and articles. 1,424 followers.
@ManishaThakor: Manisha is a personal finance expert and author on women and money. Her tweets are geared toward helping you meet financial goals. 755 followers.
@MarketLikeAChik: Coree Silvera is a marketer who shares tips and resources in social media, branding and positive marketing mindset. 21,434 followers.
@mombizcoach: Lara Galloway helps mom entrepreneurs grow their businesses and tweets about small business tips and resources. 9,167 followers.
@NancyFClark: Nancy is an advocate for women in business who tweets business and career resources as well as facts about women in the workplace. 2,584 followers.
@NicoleSimon: Nicole is a sought after social media consultant in Europe who tweets about the latest social media happenings. 10,827 followers.
@NikkiPilkington: Nikki owns an Internet marketing company and tweets about search engine optimization. 8,884 followers.
@NinaKaufman: Nina is an award-winning business lawyer who tweets legal tips and other resources for entrepreneurs. 219 followers.
@sheconomy: Stephanie Holland tweets about advertising, social media, branding and marketing to women. 5.988 followers.
@ShellyKramer: Shelly owns a marketing agency and shares branding and marketing strategies that work as well as those that don't work. 22,466 followers.
@ShoestringGal: Jessica Swanson is a marketer who tweets about promoting your business on a shoestring budget. 18,446 followers.
@simplicityinc: A. Michelle Blakeley helps solo entrepreneurs develop micro business plans and tweets useful business advice. 2,082 followers.
@smallbiztrends: Anita Campbell is an expert on small business trends and her tweets will help you be more successful as a business owner. 30,869 followers.
@SmartWoman: Vicki Flaugher is an entrepreneur who tweets about women, business and events for women entrepreneurs. 11,084 followers.
@startupprincess: Kelly King Anderson's goal is to empower women entrepreneurs and she tweets about various small business topics. 14,825 followers.
@TamiMcCarthy: Tami is CEO of TMG Brand Communications and tweets interesting articles and comments on advertising and branding. 665 followers.
@TheBizWoman: Patricia Sutton is a U.K. entrepreneur and writer who tweets tips and tidbits for women business owners. 4,953 followers.
@TiffanieTillman: Tiffanie is an entrepreneur who helps small-business owners outsource work to have more time to grow their businesses. 5,426 followers.
@WomenWhoTech: Allyson Kapin champions women in the tech industry and tweets her opinions and helpful business resources. 8,137 followers.

Content Marketing on Social Networks for Easter Holidays

Understanding the tone of each social network especially during the holidays can be tricky for businesses. Create content for your marketing initiatives that is applicable to both your industry and to Easter. Below we detail the major social networks and what types of posts are best for each.

Facebook
Posting about topics, holidays, and current events that Facebook users already have in mind tend to go more viral than other posts. For example, posts that mentioned Independence Day on July 4th created somewhere near 90% more engagement than all other types of posts published that day.
What kind of content is best to post on Facebook?
  • Photos on Facebook Pages receive 53% more likes than the average post.
  • Photos attract 104% more comments than the average post
  • Fill-in-the-blank posts generate about 90% more engagement than the average text post.
Below, London Drugs utilizes both a fill-in-the-blank post and an image.
content marketing
Google+
Google+ is home to the tech-savvy. Which means outdated posts are not going to bode well with your audience. Relevant and trending topics are monitored and responded to. Keep track of when Easter is trending on Google+ so you can get on top of it.
Keep thing fresh like E! Entertainment News by creating some content around Easter in a way that is somehow connected to your business. Includes interesting images and the occasional links to interesting content, promotions, and videos. Posting links to your original content will get indexed by Google and improve your SEO.
E! Entertainment News makes Easter relevant by having celebrities talk about “saving the chocolate bunnies from extinction this year.” They executed a playful way to celebrate the holiday.

Pinterest
marketing for holidaysPinterest is a powerful tool for social promotions. Yet as of October 2012, 71% of businesses were not on the social network. Pinterest users spend more money, more often on more items than any other of the top 5 social platforms.
This makes Easter the perfect season to utilize Pinterest. Help your customers find Easter gifts, crafts, DIY, and more.

How women (70% of all Pinterest accounts) use Pinterest for holiday shopping:
  • 60% to find gift ideas
  • 26% to create a wishlist to share
  • 23% top in photos of gifts bought or made for others
  • 36% to do research on gifts for others that are already in consideration
Twitter
It’s hard to get heard with all of the noise on Twitter. There are approximately 3,000 tweets sent per second! So make your tweets exciting. In less than 140 characters, you have to grab the attention of your audience.  
Giving followers a peek into behind-the-scenes can go a long way. To the audience, it feels exclusive. It’s necessary to provide content that they feel is worth their time. Or give them ideas on something they are interested in.

http://socialmediatoday.com/cara-tarbaj/1327536/content-marketing-social-networks-during-easter-holidays

Top 10 Twitter Secrets For New Twitter Users!

Twitter is wonderful, but may be daunting for new users. Here are a few things I have learned in my first month on Twitter. If you are a Twitter powerhouse, you probably know all of these things Use this Twitter information and you will not need luck to get the most out of Twitter.

1. How many people can I follow on Twitter? Can I follow everyone?

After you follow your first 2000 at Twitter, you will be restricted to following 10% above the number who follow you back. If you have 2000 followers and follow 2000 people, you will not be able to follow more that 10% above your followers. It is a bad idea to follow 2000 people your first day or week. (Updated rules.. 1000 max follows a day)

2. What is a tiny URL?
http://tinyurl.com/create.php Tiny URL, is just a website site that shrinks a long url, to 25 characters. This allows you to say more if you are posting a link Budurl is the same as tinyurl, except you can track clicks:  http://budurl.com/


3. What are hashtags? Why do I see words with # in them?

http://hashtags.org/ Hashtags help you find things on Twitter. If posting a joke, use #joke at the end. Hashtags are also used by groups to  organize things on twitter. Try #followfriday on Fridays.

4. How do I get more Twitter followers?

A good start is to follow the top 200-300 Tweeps who will follow you back. You will get 200-300 followers by following the names on this list: http://www.mikebrenner.com/300/, http://socialnewswatch.com,/top-twitter-users/ Participate in #followfriday. Make a list of tweeps you like and put them in a message like this: Great Tweeps for #followfriday @noluckneeded @twitter ect Tweet this hashtag: #iFollowBack and tweeps will find you

5. Why do people unfollow me?

This is not always about you. Some Big Tweeps with thousands of followers use "BOTS" to get more followers and then use "BOTS" to unfollow people. You could also be tweeting too much or be offending your tweeps. Some tweeps give you a week to follow them back, and then unfollow you. See mutual/unmutual followers and bulk follow, unfollow, or block: http://dossy.org/twitter/karma/
**Always change your twitter password after using 3rd party software that requires your twitter password.
**BEWARE SNEAKY UNFOLLOWERS: Some jerks follow thousands of people then unfollow them all to look like a celebrity. Block sneaky unfollowers: http://refollow.com/refollow/index.html

6. Is everyone real on twitter?

No, there are people who use robots to post things to their accounts and there are also people who pretend to be someone else such as a famous person.

7. What do I talk about on Twitter?

Talk about anything you want, but the more interesting your tweets are, the more followers you will get. Reply to other Tweeps questions and interact to get the most of your Twitter Time.

8. Is Twitter addictive?

Yes, beware. Check TweepsAnon for help 

Real 8. What is a Retweet. Why do I see messages with RT
A retweet is when you repost or recycle another person's message. Many people love to be retweeted. If I post the message "Good Luck", to retweet do this: RT @noluckneeded "Good Luck"

9. Is it rude not to follow someone who is following me?

You follow who you want. If a person's tweets do not interest you, do not feel obligated to follow back. HOWEVER, you will get more followers if you follow most people back.

10. How do I ask Twitter a question? What if someone is harassing me?

Submit serious issues to twitter through a help ticket: http://help.twitter.com/portal Ask "Twitter" daily questions http://twitter.com/twitter

Did not make the top 10, Can I delete my tweets?:
Can I delete a tweet I post? Yes. Scroll your mouse on the right side of your message on your profile page. See the garbage can? Click that. click the star to make a post a favorite and to show on your favorites page.

Common Questions and answers about Twitter can be found here:
http://twitter.com/about#contact

Thanks for reading this far. Here is a free background from the best Twitter background designer: http://www.killertweets.com/ or buy a really cool one: http://www.killertweets.com/

5 Twitter Secrets To Become Highly Visible In Your Niche

Without the proper understanding of just how powerful Twitter can be, many people feel like they’re just one small voice trying to be heard in a very large, very crowded room. It’s frustrating when you have great ideas that you want to share, but you simply cannot be heard above the noise. We’ve got 5 ways you can increase your visibility within your niche, and build a powerful presence on Twitter so your the one controlling the conversation rather than being lost in it.

Use a dashboard

I’ve said it before and I’ll say it again: if you’re serious about Twitter, you should be using a Twitter dashboard for most of your tweeting and lurking needs.
Dashboards like HootSuite, TweetDeck and Seesmic are among the most powerful Twitter tools out there. They extend Twitter’s capabilities beyond the single column of Tweets and right (or left, if you’ve got #newnewTwitter) panel information you see when you log on to Twitter.com.
Dashboards let you set up your Twitter experience the way you like it. You can have streams that show only @mentions of your Twitter username, or go more advanced and create a column to display all mentions of your brand name, most visible product, CEO’s name and slogan. You can even use dashboards to spy on the competition and see what they’re up to on Twitter.
In order to stand out within your niche, you need to get the most out of Twitter. If you’re not already using a dashboard (preferably one of the three I mentioned above), get on that now. This isn’t really a secret anymore, but it is an essential part of creating a powerful Twitter presence.
If you’re totally new to dashboards, here’s a primer on setting up a HootSuite account.

Understand Twitter search

Now that you’ve set up your dashboard, bookmark this link immediately: search.twitter.com/advanced.
This is Twitter’s own advanced search tool, and it is absolutely essential if you want to get into the conversation happening right now in your niche.
It is similar to Google’s advanced search, in that you can define keywords to include, exclude and target exact phrases. But because Twitter is a social information network, its search includes social queries too: you can search tweets from, to, or referencing a particular person, tweets from a particular location, or tweets with only a negative sentiment.
Twitter search is a powerful way to find out exactly what people are saying within your niche right now. For instance, you could search for “dogs” and “grooming” and “hair cut” in only your state to see if there are any potential clients who might need your services. Or you can use it to discover the most popular hashtags in your niche, the Twitter thought leaders, and more.

Use Twitter Lists...

A Twitter list can help you keep tabs on a group of influential tweeters in your niche without letting them all know you’re following them. Lists are great ways to organize conversations into groups, and really streamline your Twitter experience. They’re one of the best noise-reducer tools out there, and they’re essential for anyone who wants to stay on top of the conversation happening within their niche.
To create a new list on #newnewTwitter, go to Twitter.com and navigate to your profile. Click on “List” on the left panel, and click “Create a List” in the right corner of the new column. Give your list a name that describes the accounts you’ll be adding to it, and a description if you need clarification. Then, choose whether to make this a public (anyone can see it and follow it) list or private (it will only be seen by you) list. Private lists are great if you want to keep tabs on certain accounts without necessarily letting them know you’re listening.
If you are using a dashboard (like you should be), you can create a stream or a column within it which only shows tweets from people on a Twitter list. This means you’ll be able to see exactly what all of the “West Virginia PR Folks” you added into your list are saying, without losing their tweets in a sea of others. Lists let you monitor specific conversations happening between specific Twitter accounts, and I think they will become even more powerful in the months to come – get to know them now to get a head start in your niche.

Use search, directories, tools to find the right followers

If you want to become a leader in your niche, you’ve got to be following the right people. Who you follow on Twitter defines the conversation you’ll be a part of, so if your Twitter followers are all influential people within your niche, you’re more likely to mingle with them, hear from them, and join their conversation.
We have a few resources for you to help you locate these elusive influential tweeters in your niche: 5 Free Twitter Tools and 5 More Twitter Tools to help you manage your followers. Start here, and browse the directories and use the search tools we’ve compiled to really create the “dream team” of Twitter follows.

Schedule your tweets

When looking at the people who are already very visible in your niche, you might sigh and think that it’s impossible to match their all day, all night tweeting habits unless you trade sleep for being on Twitter. But that’s not the case.
Most people who are tweeting constantly aren’t actually at their computers 24/7. Think about it: they would quickly burn out if they had to tweet all day, and they’d be walking zombies from a lack of sleep while tweeting all night. What these highly active tweeters have in common is not finger cramp from 24/7 tweeting, but rather a tweet schedule.
A tweet schedule consists of pre-written, evergreen tweets that you create once a week, day, or month, and schedule to go live throughout the day. We’ve got the basics for creating a tweet schedule for you if you’re interested in setting one up. It makes it easier for you to maintain a Twitter presence while on vacation, while you sleep, or while you’re away from the computer. It’s one of the biggest secrets of active tweeters, and it’s a prime method of increasing your visibility within your niche.

10 Reasons Why Your Business Should Use Twitter!

If you don’t know, companies have already started using twitter as it is the new way to promote, connect and brand a company. In my last post I mentioned if your company is not using twitter then your company is going to miss out be crushed.
So why bother using twitter for your business? Even twitter themselves know about the power of using twitter for business that they’ve set up a special twitter 101. Here is what twitter says



Here are reasons that I’ve came up.

1. Connecting with customers

This is the  main reason why you should use twitter for your business. You will be able to connect with your customers because they themselves are using twitter. Twitter has become a daily routine where people log onto it every single day, some log onto twitter the first thing they wake up even before brushing their teeth. If you have an unsatisfied customer you will hear them on twitter. This will help your company to help them. On the coming days I’ll be going deeper about how you can “spy” on tweets using free tools like twitter search.

2. Branding

You don’t have to be a big brand like Dell, Nike, Starbucks to brand yourself on twitter. You can be an average joe and brand yourself on twitter. For me if your company is not recognize then you need to get a PERSONAL account. Why? Firstly nobody want to talk to a LOGO unless its a famous brand. Everyone wants to connect with a person and not a bot.

3. Customers feedback

Once you have connected with your customers you will for sure be getting feedback on how you can improve your product, your services and maybe even improve your customers service. Listening to them will help you in the future.

4. Marketing

One of the reasons to use twitter is you get to market your product or services to more people and the best part about that is its FREE. You don’t have to pay (Unless if you plan to hire someone to run your twitter account).

5. News

You can also give latest updates on twitter about your company by tweeting. Here is one done by JetBlue Airways on their twitter account @jetblue

6. Give away coupon codes and promotions

You can also tweet about new deals and coupons codes to help give your company the extra boost. What everyone love include me is getting a good deal. Weather its a promotional lunch set, if its cheap. I want it. Here is  a tweet on Dell is doing it. For me you don’t have to be like dell in order to do this. You can have a normal business as well. If you have a restaurant and you have build loyal or new followers in your place you can send out tweet like “Having a special set lunch this weekend.” or something like that. They can tweet you for more information regarding that. I am going to teach you how you can get local twitterers

7. Twitter is Viral

If you’ve have succeeded gaining some popularity with your twitter account you will know how viral twitter can be. This will be part of your marketing strategies that you can use in the future. Dell have succeeded in making their tweets viral with their promotion tweets.

8. Spying on competition

Did you know you can spy on competition too? Best part about this and spying on customers is that its FREE using twitter search. You can not only read what customers are talking about you but you can also read what customers are talking about your competition. If your competition is not doing anything with their customers complaints. Then what happens if you (the savior) suddenly tweet them “hey I heard you have a problem with…..” Just an example.

9. Increase Sales

Twitter can help you increase sales and make PROFIT. Dell is one of the company that have increase their sales on twitter. How much sales? Imagine $6.5 million in sales as reported at mashable

10. Brand loyalty

At the end of the day, once you have engaged, helped your customers (your followers) on twitter. They will be loyal to your brand for a long time. This will be talked more in the future post.

21 Tactics to Increase Blog Traffic (Updated 2012)

#1 - Target Your Content to an Audience Likely to Share

When strategizing about who you're writing for, consider that audience's ability to help spread the word. Some readers will naturally be more or less active in evangelizing the work you do, but particular communities, topics, writing styles and content types regularly play better than others on the web. For example, great infographics that strike a chord, beautiful videos that tell a story and remarkable collections of facts that challenge common assumptions are all targeted at audiences likely to share (geeks with facial hair, those interested in weight loss and those with political thoughts about macroeconomics respectively).
 A Blog's Target Audience

If you can identify groups that have high concentrations of the blue and orange circles in the diagram above, you dramatically improve the chances of reaching larger audiences and growing your traffic numbers. Targeting blog content at less-share-likely groups may not be a terrible decision (particularly if that's where you passion or your target audience lies), but it will decrease the propensity for your blog's work to spread like wildfire across the web.

#2 - Participate in the Communities Where Your Audience Already Gathers

Advertisers on Madison Avenue have spent billions researching and determining where consumers with various characteristics gather and what they spend their time doing so they can better target their messages. They do it because reaching a group of 65+ year old women with commercials for extreme sports equipment is known to be a waste of money, while reaching an 18-30 year old male demographic that attends rock-climbing gyms is likely to have a much higher ROI.
Thankfully, you don't need to spend a dime to figure out where a large portion of your audience can be found on the web. In fact, you probably already know a few blogs, forums, websites and social media communities where discussions and content are being posted on your topic (and if you don't a Google search will take you much of the way). From that list, you can do some easy expansion using a web-based tool like DoubleClick's Ad Planner:
Once you've determined the communities where your soon-to-be-readers gather, you can start participating. Create an account, read what others have written and don't jump in the conversation until you've got a good feel for what's appropriate and what's not. I've written a post here about rules for comment marketing, and all of them apply. Be a good web citizen and you'll be rewarded with traffic, trust and fans. Link-drop, spam or troll and you'll get a quick boot, or worse, a reputation as a blogger no one wants to associate with.

#3 - Make Your Blog's Content SEO-Friendly

Search engines are a massive opportunity for traffic, yet many bloggers ignore this channel for a variety of reasons that usually have more to do with fear and misunderstanding than true problems. As I've written before, "SEO, when done right, should never interfere with great writing." In 2011, Google received over 3 billion daily searches from around the world, and that number is only growing:

sources: Comscore + Google
Taking advantage of this massive traffic opportunity is of tremendous value to bloggers, who often find that much of the business side of blogging, from inquiries for advertising to guest posting opportunities to press and discovery by major media entities comes via search.
SEO for blogs is both simple and easy to set up, particularly if you're using an SEO-friendly platform like Wordpress, Drupal or Joomla.
Don't let bad press or poor experiences with spammers (spam is not SEO) taint the amazing power and valuable contributions SEO can make to your blog's traffic and overall success. 20% of the effort and tactics to make your content optimized for search engines will yield 80% of the value possible; embrace it and thousands of visitors seeking exactly what you've posted will be the reward.

#4 - Use Twitter, Facebook and Google+ to Share Your Posts & Find New Connections

Twitter just topped 465 million registered accounts. Facebook has over 850 million active users. Google+ has nearly 100 million. LinkedIn is over 130 million. Together, these networks are attracting vast amounts of time and interest from Internet users around the world, and those that participate on these services fit into the "content distributors" description above, meaning they're likely to help spread the word about your blog.
Leveraging these networks to attract traffic requires patience, study, attention to changes by the social sites and consideration in what content to share and how to do it. My advice is to use the following process:
  • If you haven't already, register a personal account and a brand account at each of the following - Twitter, Facebook, Google+ and LinkedIn (those links will take you directly to the registration pages for brand pages).
  • Fill out each of those profiles to the fullest possible extent - use photos, write compelling descriptions and make each one as useful and credible as possible. Research shows that profiles with more information have a significant correlation with more successful accounts (and there's a lot of common sense here, too, given that spammy profiles frequently feature little to no profile work).
  • Connect with users on those sites with whom you already share a personal or professional relationships, and start following industry luminaries, influencers and connectors. Services like FollowerWonk and FindPeopleonPlus can be incredible for this:
Followerwonk Search for "Seattle Chef"
  • Start sharing content - your own blog posts, those of peers in your industry who've impressed you and anything that you feel has a chance to go "viral" and earn sharing from others.
  • Interact with the community - use hash tags, searches and those you follow to find interesting conversations and content and jump in! Social networks are amazing environment for building a brand, familiarizing yourself with a topic and the people around it, and earning the trust of others through high quality, authentic participation and sharing
If you consistently employ a strategy of participation, share great stuff and make a positive, memorable impression on those who see your interactions on these sites, your followers and fans will grow and your ability to drive traffic back to your blog by sharing content will be tremendous. For many bloggers, social media is the single largest source of traffic, particularly in the early months after launch, when SEO is a less consistent driver.

#5 - Install Analytics and Pay Attention to the Results

At the very least, I'd recommend most bloggers install Google Analytics (which is free), and watch to see where visits originate, which sources drive quality traffic and what others might be saying about you and your content when they link over.

Here's a screenshot from the analytics of my wife's travel blog, the Everywhereist:
Traffic Sources to Everywhereist from Google Analytics
As you can see, there's all sorts of great insights to be gleaned by looking at where visits originate, analyzing how they were earned and trying to repeat the successes, focus on the high quality and high traffic sources and put less effort into marketing paths that may not be effective. In this example, it's pretty clear that Facebook and Twitter are both excellent channels. StumbleUpon sends a lot of traffic, but they don't stay very long (averaging only 36 seconds vs. the general average of 4 minutes!).
Employing analytics is critical to knowing where you're succeeding, and where you have more opportunity. Don't ignore it, or you'll be doomed to never learn from mistakes or execute on potential.

#6 - Add Graphics, Photos and Illustrations (with link-back licensing)

If you're someone who can produce graphics, take photos, illustrate or even just create funny doodles in MS Paint, you should leverage that talent on your blog. By uploading and hosting images (or using a third-party service like Flickr to embed your images with licensing requirements on that site), you create another traffic source for yourself via Image Search, and often massively improve the engagement and enjoyment of your visitors.
When using images, I highly recommend creating a way for others to use them on their own sites legally and with permission, but in such a way that benefits you as the content creator. For example, you could have a consistent notice under your images indicating that re-using is fine, but that those who do should link back to this post. You can also post that as a sidebar link, include it in your terms of use, or note it however you think will get the most adoption.
Some people will use your images without linking back, which sucks. However, you can find them by employing the Image Search function of "similar images," shown below:
Google's "Visually Similar" Search
Clicking the "similar" link on any given image will show you other images that Google thinks look alike, which can often uncover new sources of traffic. Just reach out and ask if you can get a link, nicely. Much of the time, you'll not only get your link, but make a valuable contact or new friend, too!

#7 - Conduct Keyword Research While Writing Your Posts

Not surprisingly, a big part of showing up in search engines is targeting the terms and phrases your audience are actually typing into a search engine. It's hard to know what these words will be unless you do some research, and luckily, there's a free tool from Google to help called the AdWords Keyword Tool.
Type some words at the top, hit search and AdWords will show you phrases that match the intent and/or terms you've employed. There's lots to play around with here, but watch out in particular for the "match types" options I've highlighted below:
Google AdWords Tool
When you choose "exact match" AdWords will show you only the quantity of searches estimated for that precise phrase. If you use broad match, they'll include any search phrases that use related/similar words in a pattern they think could have overlap with your keyword intent (which can get pretty darn broad). "Phrase match" will give you only those phrases that include the word or words in your search - still fairly wide-ranging, but between "exact" and "broad."
When you're writing a blog post, keyword research is best utilized for the title and headline of the post. For example, if I wanted to write a post here on Moz about how to generate good ideas for bloggers, I might craft something that uses the phrase "blog post ideas" or "blogging ideas" near the front of my title and headline, as in "Blog Post Ideas for When You're Truly Stuck," or "Blogging Ideas that Will Help You Clear Writer's Block."
Optimizing a post to target a specific keyword isn't nearly as hard as it sounds. 80% of the value comes from merely using the phrase effectively in the title of the blog post, and writing high quality content about the subject. If you're interested in more, read Perfecting Keyword Targeting and On-Page Optimization (a slightly older resource, but just as relevant today as when it was written).

#8 - Frequently Reference Your Own Posts and Those of Others

The web was not made for static, text-only content! Readers appreciate links, as do other bloggers, site owners and even search engines. When you reference your own material in-context and in a way that's not manipulative (watch out for over-optimizing by linking to a category, post or page every time a phrase is used - this is almost certainly discounted by search engines and looks terrible to those who want to read your posts), you potentially draw visitors to your other content AND give search engines a nice signal about those previous posts.
Perhaps even more valuable is referencing the content of others. The biblical expression "give and ye shall receive," perfectly applies on the web. Other site owners will often receive Google Alerts or look through their incoming referrers (as I showed above in tip #5) to see who's talking about them and what they're saying. Linking out is a direct line to earning links, social mentions, friendly emails and new relationships with those you reference. In its early days, this tactic was one of the best ways we earned recognition and traffic with the SEOmoz blog and the power continues to this day.

#9 - Participate in Social Sharing Communities Like Reddit + StumbleUpon

The major social networking sites aren't alone in their power to send traffic to a blog. Social community sites like Reddit (which now receives more than 2 billion! with a "B"! views each month), StumbleUpon, Pinterest, Tumblr, Care2 (for nonprofits and causes), GoodReads (books), Ravelry (knitting), Newsvine (news/politics) and many, many more
Each of these sites have different rules, formats and ways of participating and sharing content. As with participation in blog or forum communities described above in tactic #2, you need to add value to these communities to see value back. Simply drive-by spamming or leaving your link won't get you very far, and could even cause a backlash. Instead, learn the ropes, engage authentically and you'll find that fans, links and traffic can develop.
These communities are also excellent sources of inspiration for posts on your blog. By observing what performs well and earns recognition, you can tailor your content to meet those guidelines and reap the rewards in visits and awareness. My top recommendation for most bloggers is to at least check whether there's an appropriate subreddit in which you should be participating. Subreddits and their search function can help with that.

#10 - Guest Blog (and Accept the Guest Posts of Others)

When you're first starting out, it can be tough to convince other bloggers to allow you to post on their sites OR have an audience large enough to inspire others to want to contribute to your site. This is when friends and professional connections are critical. When you don't have a compelling marketing message, leverage your relationships - find the folks who know you, like you and trust you and ask those who have blog to let you take a shot at authoring something, then ask them to return the favor.
Guest blogging is a fantastic way to spread your brand to new folks who've never seen your work before, and it can be useful in earning early links and references back to your site, which will drive direct traffic and help your search rankings (diverse, external links are a key part of how search engines rank sites and pages). Several recommendations for those who engage in guest blogging:
  • Find sites that have a relevant audience - it sucks to pour your time into writing a post, only to see it fizzle because the readers weren't interested. Spend a bit more time researching the posts that succeed on your target site, the makeup of the audience, what types of comments they leave and you'll earn a much higher return with each post.
  • Don't be discouraged if you ask and get a "no" or a "no response." As your profile grows in your niche, you'll have more opportunities, requests and an easier time getting a "yes," so don't take early rejections too hard and watch out - in many marketing practices, persistence pays, but pestering a blogger to write for them is not one of these (and may get your email address permanently banned from their inbox).
  • When pitching your guest post make it as easy as possible for the other party. When requesting to post, have a phenomenal piece of writing all set to publish that's never been shared before and give them the ability to read it. These requests get far more "yes" replies than asking for the chance to write with no evidence of what you'll contribute. At the very least, make an outline and write a title + snippet.
  • Likewise, when requesting a contribution, especially from someone with a significant industry profile, asking for a very specific piece of writing is much easier than getting them to write an entire piece from scratch of their own design. You should also present statistics that highlight the value of posting on your site - traffic data, social followers, RSS subscribers, etc. can all be very persuasive to a skeptical writer.
A great tool for frequent guest bloggers is Ann Smarty's MyBlogGuest, which offers the ability to connect writers with those seeking guest contributions (and the reverse).
MyBlogGuest
Twitter, Facebook, LinkedIn and Google+ are also great places to find guest blogging opportunities. In particular, check out the profiles of those you're connected with to see if they run blogs of their own that might be a good fit. Google's Blog Search function and Google Reader's Search are also solid tools for discovery.

#11 - Incorporate Great Design Into Your Site

The power of beautiful, usable, professional design can't be overstated. When readers look at a blog, the first thing they judge is how it "feels" from a design and UX perspective. Sites that use default templates or have horrifying, 1990's design will receive less trust, a lower time-on-page, fewer pages per visit and a lower likelihood of being shared. Those that feature stunning design that clearly indicates quality work will experience the reverse - and reap amazing benefits.
Blog Design Inspiration
These threads - 1, 2, 3 and 4 - feature some remarkable blog designs for inspiration
If you're looking for a designer to help upgrade the quality of your blog, there's a few resources I recommend:
  • Dribbble - great for finding high quality professional designers
  • Forrst - another excellent design profile community
  • Behance - featuring galleries from a wide range of visual professionals
  • Sortfolio - an awesome tool to ID designers by region, skill and budget
  • 99 Designs - a controversial site that provides designs on spec via contests (I have mixed feelings on this one, but many people find it useful, particularly for budget-conscious projects)
This is one area where budgeting a couple thousand dollars (if you can afford it) or even a few hundred (if you're low on cash) can make a big difference in the traffic, sharing and viral-impact of every post you write.

#12 - Interact on Other Blogs' Comments

As bloggers, we see a lot of comments. Many are spam, only a few add real value, and even fewer are truly fascinating and remarkable. If you can be in this final category consistently, in ways that make a blogger sit up and think "man, I wish that person commented here more often!" you can achieve great things for your own site's visibility through participation in the comments of other blogs.
Combine the tools presented in #10 (particularly Google Reader/Blog Search) and #4 (especially FollowerWonk) for discovery. The feed subscriber counts in Google Reader can be particularly helpful for identifying good blogs for participation. Then apply the principles covered in this post on comment marketing.
Google Reader Subscriber Counts
Do be conscious of the name you use when commenting and the URL(s) you point back to. Consistency matters, particularly on naming, and linking to internal pages or using a name that's clearly made for keyword-spamming rather than true conversation will kill your efforts before they begin.

#13 - Participate in Q+A Sites

Every day, thousands of people ask questions on the web. Popular services like Yahoo! Answers, Answers.com, Quora, StackExchange, Formspring and more serve those hungry for information whose web searches couldn't track down the responses they needed.
The best strategy I've seen for engaging on Q+A sites isn't to answer every question that comes along, but rather, to strategically provide high value to a Q+A community by engaging in those places where:
  • The question quality is high, and responses thus far have been thin
  • The question receives high visibility (either by ranking well for search queries, being featured on the site or getting social traffic/referrals). Most of the Q+A sites will show some stats around the traffic of a question
  • The question is something you can answer in a way that provides remarkable value to anyone who's curious and drops by
I also find great value in answering a few questions in-depth by producing an actual blog post to tackle them, then linking back. This is also a way I personally find blog post topics - if people are interested in the answer on a Q+A site, chances are good that lots of folks would want to read it on my blog, too!
Just be authentic in your answer, particularly if you're linking. If you'd like to see some examples, I answer a lot of questions at Quora, frequently include relevant links, but am rarely accused of spamming or link dropping because it's clearly about providing relevant value, not just getting a link for SEO (links on most user-contributed sites are "nofollow" anyway, meaning they shouldn't pass search-engine value). There's a dangerous line to walk here, but if you do so with tact and candor, you can earn a great audience from your participation.

#14 - Enable Subscriptions via Feed + Email (and track them!)

If someone drops by your site, has a good experience and thinks "I should come back here and check this out again when they have more posts," chances are pretty high (I'd estimate 90%+) that you'll never see them again. That sucks! It shouldn't be the case, but we have busy lives and the Internet's filled with animated gifs of cats.
In order to pull back some of these would-be fans, I highly recommend creating an RSS feed using Feedburner and putting visible buttons on the sidebar, top or bottom of your blog posts encouraging those who enjoy your content to sign up (either via feed, or via email, both of which are popular options).
RSS Feeds with Feedburner
If you're using Wordpress, there's some easy plugins for this, too.
Once you've set things up, visit every few weeks and check on your subscribers - are they clicking on posts? If so, which ones? Learning what plays well for those who subscribe to your content can help make you a better blogger, and earn more visits from RSS, too.

#15 - Attend and Host Events

Despite the immense power of the web to connect us all regardless of geography, in-person meetings are still remarkably useful for bloggers seeking to grow their traffic and influence. The people you meet and connect with in real-world settings are far more likely to naturally lead to discussions about your blog and ways you can help each other. This yields guest posts, links, tweets, shares, blogroll inclusion and general business development like nothing else.
Lanyrd Suggested Events
I'm a big advocate of Lanyrd, an event directory service that connects with your social networks to see who among your contacts will be at which events in which geographies. This can be phenomenally useful for identifying which meetups, conferences or gatherings are worth attending (and who you can carpool with).
The founder of Lanyrd also contributed this great answer on Quora about other search engines/directories for events (which makes me like them even more).

#16 - Use Your Email Connections (and Signature) to Promote Your Blog

As a blogger, you're likely to be sending a lot of email out to others who use the web and have the power to help spread your work. Make sure you're not ignoring email as a channel, one-to-one though it may be. When given an opportunity in a conversation that's relevant, feel free to bring up your blog, a specific post or a topic you've written about. I find myself using blogging as a way to scalably answer questions - if I receive the same question many times, I'll try to make a blog post that answers it so I can simply link to that in the future.
Email Footer Link
I also like to use my email signature to promote the content I share online. If I was really sharp, I'd do link tracking using a service like Bit.ly so I could see how many clicks email footers really earn. I suspect it's not high, but it's also not 0.

#17 - Survey Your Readers

Web surveys are easy to run and often produce high engagement and great topics for conversation. If there's a subject or discussion that's particularly contested, or where you suspect showing the distribution of beliefs, usage or opinions can be revealing, check out a tool like SurveyMonkey (they have a small free version) or PollDaddy. Google Docs also offers a survey tool that's totally free, but not yet great in my view.

#18 - Add Value to a Popular Conversation

Numerous niches in the blogosphere have a few "big sites" where key issues arise, get discussed and spawn conversations on other blogs and sites. Getting into the fray can be a great way to present your point-of-view, earn attention from those interested in the discussion and potentially get links and traffic from the industry leaders as part of the process.
You can see me trying this out with Fred Wilson's AVC blog last year (an incredibly popular and well-respected blog in the VC world). Fred wrote a post about Marketing that I disagreed with strongly and publicly and a day later, he wrote a follow-up where he included a graphic I made AND a link to my post.
If you're seeking sources to find these "popular conversations," Alltop, Topsy, Techmeme (in the tech world) and their sister sites MediaGazer, Memeorandum and WeSmirch, as well as PopURLs can all be useful.

#19 - Aggregate the Best of Your Niche

Bloggers, publishers and site owners of every variety in the web world love and hate to be compared and ranked against one another. It incites endless intrigue, discussion, methodology arguments and competitive behavior - but, it's amazing for earning attention. When a blogger publishes a list of "the best X" or "the top X" in their field, most everyone who's ranked highly praises the list, shares it and links to it. Here's an example from the world of marketing itself:
AdAge Power 150
That's a screenshot of the AdAge Power 150, a list that's been maintained for years in the marketing world and receives an endless amount of discussion by those listed (and not listed). For example, why is SEOmoz's Twitter score only a "13" when we have so many more followers, interactions and retweets than many of those with higher scores? Who knows. But I know it's good for AdAge. :-)
Now, obviously, I would encourage anyone building something like this to be as transparent, accurate and authentic as possible. A high quality resource that lists a "best and brightest" in your niche - be they blogs, Twitter accounts, Facebook pages, individual posts, people, conferences or whatever else you can think to rank - is an excellent piece of content for earning traffic and becoming a known quantity in your field.
Oh, and once you do produce it - make sure to let those featured know they've been listed. Tweeting at them with a link is a good way to do this, but if you have email addresses, by all means, reach out. It can often be the start of a great relationship!

#20 - Connect Your Web Profiles and Content to Your Blog

Many of you likely have profiles on services like YouTube, Slideshare, Yahoo!, DeviantArt and dozens of other social and Web 1.0 sites. You might be uploading content to Flickr, to Facebook, to Picasa or even something more esoteric like Prezi. Whatever you're producing on the web and wherever you're doing it, tie it back to your blog.
Including your blog's link on your actual profile pages is among the most obvious, but it's also incredibly valuable. On any service where interaction takes place, those interested in who you are and what you have to share will follow those links, and if they lead back to your blog, they become opportunities for capturing a loyal visitor or earning a share (or both!). But don't just do this with profiles - do it with content, too! If you've created a video for YouTube, make your blog's URL appear at the start or end of the video. Include it in the description of the video and on the uploading profile's page. If you're sharing photos on any of the dozens of photo services, use a watermark or even just some text with your domain name so interested users can find you.
If you're having trouble finding and updating all those old profiles (or figuring out where you might want to create/share some new ones), KnowEm is a great tool for discovering your own profiles (by searching for your name or pseudonyms you've used) and claiming profiles on sites you may not yet have participated in.
I'd also strongly recommend leveraging Google's relatively new protocol for rel=author. The benefit for bloggers who do build large enough audiences to gain Google's trust is earning your profile photo next to all the content you author - a powerful markup advantage that likely drives extra clicks from the search results and creates great, memorable branding, too.

#21 - Uncover the Links of Your Fellow Bloggers (and Nab 'em!)

If other blogs in your niche have earned references from sites around the web, there's a decent chance that they'll link to you as well. Conducting competitive link research can also show you what content from your competition has performed well and the strategies they may be using to market their work. To uncover these links, you'll need to use some tools.
OpenSiteExplorer is my favorite, but I'm biased (it's made by Moz). However, it is free to use - if you create a registered account here, you can get unlimited use of the tool showing up to 1,000 links per page or site in perpetuity.
OpenSiteExplorer from Moz
There are other good tools for link research as well, including Blekko, Majestic, Ahrefs and, I've heard that in the near-future, SearchMetrics.
Finding a link is great, but it's through the exhaustive research of looking through dozens or hundreds that you can identify patterns and strategies. You're also likely to find a lot of guest blogging opportunities and other chances for outreach. If you maintain a great persona and brand in your niche, your ability to earn these will rise dramatically.

Bonus #22 - Be Consistent and Don't Give Up

If there's one piece of advice I wish I could share with every blogger, it's this:
Why Bloggers Give Up Traffic Graph
The above image comes from Everywhereist's analytics. Geraldine could have given up 18 months into her daily blogging. After all, she was putting in 3-5 hours each day writing content, taking photos, visiting sites, coming up with topics, trying to guest blog and grow her Twitter followers and never doing any SEO (don't ask, it's a running joke between us). And then, almost two years after her blog began, and more than 500 posts in, things finally got going. She got some nice guest blogging gigs, had some posts of hers go "hot" in the social sphere, earned mentions on some bigger sites, then got really big press from Time's Best Blogs of 2011.
I'd guess there's hundreds of new bloggers on the web each day who have all the opportunity Geraldine had, but after months (maybe only weeks) of slogging away, they give up.
When I started the SEOmoz blog in 2004, I had some advantages (mostly a good deal of marketing and SEO knowledge), but it was nearly 2 years before the blog could be called anything like a success. Earning traffic isn't rocket science, but it does take time, perseverance and consistency. Don't give up. Stick to your schedule. Remember that everyone has a few posts that suck, and it's only by writing and publishing those sucky posts that you get into the habit necessary to eventually transform your blog into something remarkable.

http://www.seomoz.org/blog/21-tactics-to-increase-blog-traffic-2012